Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a sweepstakes casino we should look at? This page covers the best ways to reach the Sweeps Sites team and what you can expect once you do.
How to Reach the Sweeps Sites Team
Email is the most reliable way to contact us. Write to [email protected] and we'll aim to get back to you within a couple of working days. A quick note on what your message is about — a correction, a general question, a partnership enquiry — helps us route it to the right person and reply faster.
We read every message ourselves. There's no automated ticketing system standing between you and a real answer.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — including the Gold Coins and Sweepstakes Coins model, how prize redemptions work, or what "no purchase necessary" actually means for a specific platform.
- Corrections and updates — offer terms, eligible states, and welcome bundles change often at operators like Crown Coins, SplashCoins, and McLuck. If something on our site looks out of date, tell us and we'll check it.
- State eligibility queries — if you're unsure whether a platform serves your state, we can point you to where to check, though we always recommend confirming directly with the operator's own terms.
- Feedback and topic suggestions — if there's a sweeps casino, a bonus type, or a comparison you'd like us to cover, we're genuinely interested in hearing it.
- Partnership and editorial enquiries — operators, affiliates, or media contacts can introduce themselves and outline what they have in mind.
- Responsible play concerns — if you or someone you know wants guidance around play habits, mention it in your message and we'll point you toward appropriate resources.
Before You Write In: A Few Things We Can and Can't Help With
We're an independent research and comparison site, not an operator. That means we can't access your account, process a redemption, or resolve a payment issue on a specific platform — those requests need to go directly to the casino's own support team, usually reachable through the operator's help centre or account settings.
What we can help with is context: understanding how redemption thresholds typically work, what identity verification usually involves, or how a platform's welcome offer compares to others on our list, such as the current offers from Crown Coins, Casino.Click, or Free Spins. We also can't offer legal advice on whether a particular site is available in your state — laws around sweepstakes casinos vary and change, so always check the operator's own terms and your state's current rules before signing up.
How We Handle Editorial Accuracy
Our ratings and rankings on this site reflect independent research into welcome offers, redemption processes, and game libraries — commission from any operator never buys or influences position. If you believe a fact on our site is wrong, out of date, or misleading, that's exactly the kind of message we want. We'll review it and correct anything that no longer holds up, including on pages like our Best Non GamStop Casinos 2026 guide.
What Happens After You Send a Message
Every message is reviewed by someone on our team, not a script. Our target is to respond within two working days, though it can take a little longer during busier periods. If your question needs more digging — say, confirming a current state exclusion list or a redemption minimum — we'll let you know it's being looked into rather than leaving you without a reply.
Thanks for taking the time to reach out. Reader questions and corrections are one of the main ways we keep our sweepstakes casino coverage useful and current.